Q: How should I care for my jewelry?

A: All of our jewelry is handmade and specially coated for long-lasting wear.  However, to keep your jewelry looking its best, avoiding soap, water and other product that will eventually chip away at it's coat is recommended. Try and treat your jewelry like a nice silk shirt, you wouldn't sleep or shower in it, would you? 

Q: What is your return policy?

A:  We offer a standard 30 day return policy on all of our jewelry.  If you are unsatisfied with an item, please fill our our Customer Service form and we will contact you to arrange your return.

 

Q: what if my jewelry needs to be repaired?

A: Oh no! We're sorry that something has gone wrong with your jewelry. Send us an email and our customer service team will get back to you within 1-2 business days to see how we can help.

 

Q: is jefferson jewelry hypoallergenic?

A: Yes!  All of our jewelry is nickel-free and our stud posts are sterling silver. Sensitive ears, unite!